Cloud EPOS Till Systems & Software to 10,000’s of businesses throughout the UK & Worldwide
Our Self Service touchscreen ordering payment stations are suitably designed for all hospitality business who are looking to save on staff, reduce customer waiting times and increase profits. All self service till ordering systems have the ability to be wall mounted, counter mounted or on a pedestal. Self-service ordering software available from South West Systems which is integrated with our SWS 15" EPOS Till Systems and cloud back office software. Pricing from £2000.00. Please enquire for a quotation
The Top 4 Reasons Your Business Needs Kiosks
Self-service kiosks are popping up in many industries, including retail, foodservice, hotel, healthcare, transportation, government, and gaming. Here’s why:
1. Line Busting and Work Flow: Kiosks are a tried-and-true solution for line busting. Your customers may even look for them when they don’t have time to wait. Orders sent directly from a kiosk to a restaurant kitchen or that notify staff of a healthcare facility that a patient has arrived can also help you improve workflows and save time — which makes your business run more efficiently and creates better customer experiences.
2. Free Up Employees to Do More: When your customers use self –service kiosks, it will reduce the need for labor for that task and allow your employees to turn their attention to other areas of the business — such as keeping a restaurant dining room clean or assisting customers in the aisles, rather than being stationed at a checkout. If a kiosk can free employees from doing a simple, repetitive task, it may also help you create a happier workforce.
3. Save Time and Money: With kiosks deployed throughout your business, you can offer more services at a lower cost. This can help move customers more quickly and eliminate the need to hire new employees to expand your offerings.
4. Build a Self-Service Side of Your Business: New customers may be attracted to your business if they know they have the option to skip lines and get on their way more quickly. Kiosks with easy-to-use touchscreen interfaces help improve user experiences and make doing business with you even more convenient.
To provide the most value to your business, the kiosk solution you choose should be powerful, secure and purpose-built for the task at hand. Learn more about what South West Systems kiosk solutions have to offer.
Our SWS self service touchscreen offers complete flexibility when customers order. Products can be easily grouped into departments with images and the selection process is as easy as touching what you see. If the customer needs to remove an item then this can be done. If the product has options linked to the main item then these options can be selected step by step for each item. Once the order has been processed and paid for then the order will go immediately to one of our kitchen printers or kitchen display systems for staff to make up the order.
Our high spec cloud back office software is a unique web browser based back office that allows business owners and management to access real-time and date ranged reports from any location and from any PC, tablet or smartphone. More and more businesses are enjoying the benefits of a cloud based back office software as this allows store owners and accounts departments to easily view reports instantly as well as export sales and other reports to PDF, Excel, CSV. Furthermore, all price changes and item creation can be done seamlessly from the cloud back office with immediate effect. Other great features our software offers include period reports i.e. breakfast, lunch, evening separate report data for the business, end of day terminal reconciliation, audit viewer, check viewer, sales by item, hourly sales report, production item report, void and discount irregularities report with reasons, wine appellator function, modifier creation editor, hourly sales happy hour centre plus many more features and electronic reports. We also offer 3rd integrations with Fourth Hospitality, Cheftec, Compeat to name but a few.
Once you have placed your order with SWSystems our expert software engineers will fully setup your cloud store and front end software App which will be specifically tailored to your business specifications. This includes receipt settings, store settings, table layouts, catagories, job assignments, staff setup and all your menu added. Adding additional menu items yourself is very easy to do and is done on the cloud back office software. Once done you will able to receive your store credentials and start using the EPOS Till system. Any on-going amendments or modifications to your system are all included at no extra cost, and we are always at the end of the telephone or email for any assistance. If you require additional software terminals after purchase i.e more fixed or mobile iPad EPOS Till softwares then additional monthly costs are very low
Self Service Touchscreen Ordering
Boost sales, increase revenue, keep staff happy with our award winning, industry leading SWS iPad EPOS Till Software and cloud back office software
SWS have incorporated an advanced employee clock in and clock out system can be set for EPOS Till users or non users such as kitchen staff or cleaners. We can set non-point of sales users to clock in but not use any of the functionality on the iPad till software. Features include clock in and clock out through iPad, employee tracking time and attendance, gross wages, manual adjustments on back office software, hourly overrides, tip declaration, min and max pay rates, overtime calculations and overtime reporting. Plus we can export to lots of different 3rd party payroll softwares. Assign multiple different job codes to each employee with different rates with minimum and maximum wage amounts to prevent underpaying or overpaying an employee when assigning a particular pay rate
Our website design service and optional online ordering software has been engineered to maximise usability, asking only the questions that need to be asked, in exactly the order the customer would expect them. Our real-time integration with the SWS iPad core EPOS solution means nothing for you to manage. Orders appear on your iPad EPOS system and your kitchen line exactly like when you take them live in store. All your customer needs to do is visit your company website. There, the customer selects the desired food from your menu and stores it in a virtual shopping basket. Sent orders will instantly appear at the store on the iPad Kitchen Display monitor. Attract new customers and keep existing customers by offering online ordering. Even devoted customers can be attracted to a competitor who offers online ordering if you don’t. Your staff will spend less time answering phone calls and more time serving customers in your restaurant to provide optimal service. The average phone order takes about 2 to 3 minutes, longer for the customers full of questions. Online orders are clear, avoiding the expensive headache of miscommunication. Also, customers tend to place larger orders online because they have time to browse your menu with no pressure. Don’t worry about order notifications, they are standard with our software; orders are real-time and sent to the kitchen printer and or iPad KDS system immediately. An online order is treated just as if the order was placed it instore. And we don’t stop there, we also have an automated message system that keeps both the customer and your store manager informed of the order. With SWSystems online ordering, you never miss an order, you spend less time on the phone and you receive larger orders.
To Table Online Ordering, Collection and Delivery Software
All our EPOS Tills offer smart online table ordering, collection and delivery which is fully integrated into our cloud back office software. Online orders arrive in real-time to your kitchen printer or to one of our kitchen display screens giving your chefs and front of house easy control of orders and in-store or over the phone orders. During Covid we have seen a 400% increase in online ordering sales with our EPOS Tills for all business types. For a small additional cost, we can also offer businesses their own branded iOS and Android App for your client base to download and order from.
Self Service Ordering Payment Systems
Our heavy duty, smart ordering payment till stations can help reduce staff costs, reduce national insurance and pension costs for the business, as well as reduce customer queue waiting times. This in turn keeps customers happy as well as increase the throughput of orders thus increasing business profits. Many of our clients see an excellent rate of return within a few months with our systems
Real-time stock control
SWSystems have a number of software options available to clients, one of them being the stock control add-on. Monitor real-time stock at each branch easily from the cloud and use our purchase ordering facility to order more stock with suppliers. We can also cater for unit conversions, recipe stock control, wastage, pouring control integration, branch stock takes, stock at cost as well as GP profit reports plus many more features and stock electronic reports.
Employee contests can help increase average checks, upsell, improve customer service, or boost morale. They help convert your staff from a labour cost to a marketing tool by motivating them, increasing employee retention and improving the customer experience.
Mobile Tablet Ordering
Turning tables over is vital for any hospitality businesses to ensure maximum profits each day. Our unique SWS mobile tablet ordering software is ideal for busy pubs, restaurants, cafes and nightclubs who want to ensure fast table turn around as well as reduced mistakes. Tables can be opened quickly on the tablet software and drinks and food can be added, held and stored and then immediately sent to the kitchen for the chef to prepare. Drinks can also be printed to a drinks dispense printer if needed as well. Once complete you can also print the bill from the tablet software as well
Integrated card or standalone card payments
SWSystems have partnered with the latest card companies offering the best rates for integrated and non-integrated Ingenico credit card terminals. These terminals can be integrated by our development team into our SWS EPOS Till Systems. Please enquire for a quotation
Discount Loyalty, Price reduction for members, Points Loyalty
Discount loyalty, price reductions and points loyalty all help to drive repeat business for your existing customer base as well as capture new customers. Our EPOS Till systems offer an integrated setup using either contactless cards or magnetic swipe cards
Online ordering and mobile app wallet pay
SWS offer branded mobile app / online ordering technology to all food and drink businesses globally. Our digital ordering software is a flexible, scalable, platform opening up new revenue streams for all businesses, and is fully integrated into our EPOS Tills cloud back office software for easy data management and electronic reporting. All online orders are sent in real-time to a tablet or PC system and once approved by a member of staff printed to our range of kitchen printers and or digital kitchen displays in real-time. There are NO commission charges with our online ordering platform as seen with other aggregators such as Just Eat and Hungry House.
Happy Hour Pricing Automatically
Within our comprehensive cloud back office software are SWS A-Class EPOS Systems can be set to automatically turn on happy hour for both food and drink items at specific times of the day for different days of the week. Multiple offers of happy hour can also be run within the same day if need be.
Smart Mix and Match
Mix and Match is an important part of any business and our SWS Tills deliver on functionality with plenty of advanced options for set price mix match, cheapest free, priority mix and match for different combinations of items, plus other complex mix and match combinations
SWSystems iPad till software has been a great addition to the business and the staff love it
The Gallery Restaurant
The support and development team have been very helpful. The SWSystems restaurant iPad EPOS Till Software has been a key ingredient in the success of the business along with their business app services
5 star iPad till software, brilliant UK support and high functionality that is required for a busy, restaurant business
Easy to use for, competitively priced and very clean front end and cloud back office software. Would recommend 5*
Hangar No. 4
The best till system I have used in years!
Jay, Josh and Jake and the rest of the support team have been very patient with us with the new SWSystems iPad EPOS Till. Would recommend 5/5
SWSystems offered us a specialist setup with Fourth Hospitality inventory integration which has been working very smoothly. Lovely to use software too!
We decided to use SWSystems iPad Till software because there software offered lots of great features which was really affordable.
Customers comment on the sleekness of the iPad till software and staff find it very easy to use
GET IN TOUCH
We have the UK’s largest in-house team of EPOS / Self-Service / Online ordering experts, who are dedicated to the delivery of excellence for our clients.